dhaka apps Responsible Gambling Guidelines
Gambling is for enjoyment — not stress. dhaka apps believes that being able to set your own healthy limits is a player's greatest strength.
Keep gambling as entertainment
Before registering at dhaka apps, every user must confirm they are at least 21 years old. No account can be activated without meeting this requirement. Our terms and conditions make it clear that this platform is strictly prohibited for minors.
Whether it's casino games or sports betting, there is one reality: sometimes you win, sometimes you lose. dhaka apps wants you to take these ups and downs in stride. Rushing to increase your bets to recover lost money is never the right decision — it can be the start of a problem.
If at any point you feel gambling is getting out of control, our support team is always here for you. Our FAQ section also has a lot of information on responsible gambling.
Remember — betting can never be a reliable source of income. Do not gamble with money meant for family or daily expenses. Only use money that, if lost, will not affect your daily life.
Why is the age limit important?
The minds of minors are not yet fully developed — they cannot properly assess risk. That is why no one under 21 is allowed to play at dhaka apps.
If you suspect someone in your family or circle is trying to use an account while underage, please contact us — we will take immediate action.
Use your own protection tools
dhaka apps has a number of self-control tools that you can activate yourself. Using these features is not a sign of weakness — it is proof of responsibility.
Set deposit limits
Decide for yourself how much you will deposit per day, week, or month. Once a limit is set, it takes effect immediately.
Deposit ControlSession time limit
Set a daily time limit for how long you play. Once that time is up, your account will automatically go on a break.
Session TimerShort break (Cooldown)
Lock your account for a few hours or a few days. You will not be able to log in during this time.
Cooldown PeriodSelf-exclusion
If you want to keep your account closed for an extended period, choose self-exclusion — from a minimum of six months up to permanently.
Self-ExclusionReview gaming history
View your full betting and win/loss history — it helps you understand your own playing patterns.
Activity LogReality reminder messages
A message will appear at set intervals to remind you how long you have been playing.
Reality CheckHow to activate these tools? Go to the "Responsible Gambling" section in your account settings menu, or let us know via live chat. The support team will guide you through the process.
Warning signs of a problem
Most people do not realise when gambling has started to take control of them. If you notice any of the signs below in yourself, seek help right away.
Talk openly with family and friends. Seeking help from a professional counsellor is nothing to be ashamed of. To learn more about dhaka apps, visit our about us page.
Continuously placing larger bets to recover lost money — being stuck in the thought of 'I'll win this time'.
Hiding the amount you gamble from family or friends, or lying about it.
Wanting to stop gambling but repeatedly failing — willpower not working.
Betting with money meant for daily expenses or borrowed money — falling into financial difficulty.
Feeling restless, irritable, or moody when not gambling.
Unable to focus on work, studies, or family responsibilities.
Playing for long periods while neglecting sleep, food, or health.
Where to find support
Acknowledging the problem is the first step toward a solution. Rather than facing it alone, reach out to people around you and seek professional help.
dhaka apps live chat
Our support team is available 24 hours a day, 7 days a week, ready to help in both Bengali and English. Any request regarding account limits or exclusion is processed promptly.
24/7 ActiveEmail support
Write out your situation in detail and send it by email. Our team will respond promptly and take the necessary steps. Email address: [email protected]
Email SupportFamily and counsellors
Talk to a trusted family member or friend. Seek advice from a professional mental health counsellor — both government and private options are available in Bangladesh.
Professional AdviceCheck yourself
Answer the following questions honestly. If two or more answers are 'yes', it is time to seek help.
Did you spend more than your budget on gambling last month?
After a loss, do you feel low and then start gambling again to lift your mood?
Has a family member or someone close to you ever expressed concern about your gambling habit?
Are you spending more time gambling than on work or daily tasks?
Have you ever placed bets using borrowed money or money taken from someone else?
Habits for healthy gambling
Responsible gambling does not mean missing out on fun — it is the way to keep the fun sustainable.
Set a fixed budget before playing and stick to it.
Do not think of gambling as a way to earn money — it is entertainment.
Take regular breaks — at least 10–15 minutes every hour is good practice.
Do not gamble when you are stressed or feeling low — your judgement is not at its best in those moments.
Avoid placing bets while under the influence of alcohol or any substance.
After a win, stay restrained rather than doubling your bets out of temptation.
dhaka apps support team
Our support team is always ready to help with any issue. Your matter can be discussed in complete confidence.
Live Chat
You can connect to live chat directly from any page on the site. You can chat in Bengali and someone is always available.
Active 7 days a week, 24 hours a day
Service available in both Bengali and English
Email Support
Write out your situation in detail and send an email. Requests for self-exclusion or account limit changes can also be made by email.
Complete confidentiality is guaranteed
dhaka apps' commitment
dhaka apps believes that the safety and wellbeing of players is our greatest responsibility. We are committed to ensuring that minors have no access to our platform, that all self-control tools remain easily available, and that any player who seeks help will not be kept waiting. In accordance with our privacy policy, all your information is kept secure and is never shared with any third party.
Responsible gambling questions and answers
Here are answers to some common questions about responsible gambling.