dhaka apps Terms and Conditions

1 General Provisions

These terms and conditions apply to the dhaka apps platform and all its services. Accessing the website, opening an account, or taking part in any game or betting activity means you have fully accepted these terms.

In this document, "user" or "member" refers to any registered or unregistered person who uses or attempts to use dhaka apps services. "Platform" refers collectively to the website, mobile application, and all services under them.

dhaka apps operates an online gaming and sports betting platform for users in Bangladesh. Using this platform is entirely at your own discretion and responsibility. Detailed information about the platform and the company can be found on our About Us page.

2 Eligibility and Registration

2.1 Age Requirement

To open an account on dhaka apps and take part in any casino or betting activity, a member must be at least 21 years old. Registration by minors is strictly prohibited. If this condition is violated, the account will be closed immediately and all balances may be forfeited.

2.2 Identity Verification

You must provide accurate and complete information at the time of registration. dhaka apps may request a national ID card, passport, or other documents for identity verification when required. dhaka apps reserves the right to cancel an account if registration was done using false information.

2.3 One Account Policy

Each person may open only one account. If the same person operates multiple accounts, all accounts will be suspended and any accumulated bonuses will be forfeited. If multiple members of the same household use accounts from the same device or network, they must inform dhaka apps of this in advance.

3 Account Management

3.1 Security

It is your responsibility to keep your login details, password, and OTP completely confidential. dhaka apps will never ask for your password or OTP by phone or message. If you believe someone else has obtained your account details, change your password immediately and contact the support team.

3.2 Account Transfer Prohibited

Selling, gifting, or transferring your account and its balance to anyone else is strictly prohibited. The account may only be used by the original registered holder.

3.3 Closing Your Account

Members may request to close their account at any time via live chat or email. An opportunity to withdraw the balance will be given before the account is closed, provided any ongoing bonus wagering has been completed.

4 Deposits and Withdrawals

4.1 Accepted Payment Methods

dhaka apps currently accepts the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (including Sonali Bank, Dutch-Bangla Bank, BRAC Bank, and other scheduled banks). All transactions will be conducted in Bangladeshi Taka (৳).

4.2 Amount Limits

• Minimum deposit: ৳100 (per method)
• Minimum withdrawal: ৳800

Withdrawals are generally processed within 15 minutes to 2 hours. However, this time may increase if additional verification is required.

4.3 Anti-Money Laundering

dhaka apps is firmly committed to preventing money laundering. If a suspicious transaction is identified, additional documents may be requested and the withdrawal may be temporarily placed on hold. Withdrawals will generally be returned via the same method used for the deposit.

5 Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to ৳8,000. The wagering requirement for this bonus is 15 times the bonus amount. For example, a ৳1,000 deposit will add a ৳1,200 bonus, giving a total balance of ৳2,200; before withdrawing, a wager of ৳1,200 × 15 = ৳18,000 must be completed.

5.2 Ongoing Promotions

dhaka apps regularly offers various promotional deals, including:

• Weekly dhaka apps Reward: 30% bonus, up to ৳5,000; wagering 18x; minimum deposit ৳100.
• Dhaka Weekend Special: 50% bonus, up to ৳8,000; wagering 20x; minimum deposit ৳100.
• Slot Festival Bonus: 40% bonus, up to ৳6,000; wagering 22x; valid on slot games only.
• Birthday dhaka apps Gift: up to ৳1,500; wagering 10x; once per year for verified accounts.

5.3 Bonus Usage Terms

Completing the specified wagering requirement is mandatory before withdrawing any winnings earned from a bonus. The time limit for completing wagering will be stated in the specific terms of each promotion. If wagering is not completed, neither the bonus nor any winnings earned from it can be withdrawn.

6 Gaming Rules

6.1 Game Rules

Each game has its own rules, which are available within the game interface. If a game result remains undetermined due to a technical error, dhaka apps reserves the right to void that game.

6.2 Betting Limits

Minimum and maximum bet amounts are set for each game and betting event. Betting limits may vary according to VIP membership level.

6.3 Sports Betting

For sports betting, the odds displayed up until the start of an event are final. In-play betting odds may change at any moment. If an event does not take place or is cancelled, the stake placed on that bet will be returned.

7 Prohibited Activities

The following activities are strictly prohibited and may result in permanent account closure if violated:

• Using fraud, hacking, or software vulnerabilities to gain unfair advantages
• Creating multiple accounts to claim bonuses
• Operating an account using another person's identity
• Using automated bots or scripts to place bets
• Using fraudulent payment methods
• Disrupting the normal operation of the platform
• Harassing or threatening other members

If evidence of such activities is found, dhaka apps may forfeit balances and close the account without prior notice.

8 Responsible Gaming

dhaka apps believes that gaming is a form of entertainment and should never be seen as a solution to financial problems. We encourage all our members to play in a controlled and mindful manner.

Members may set a temporary break, deposit limit, or self-exclusion on their account at any time. Detailed information and support options on this subject can be found in our Responsible Gaming guidelines. It is each member's responsibility to ensure that no one under the age of 21 can access this platform.

9 Data Protection and Privacy

Personal information provided at registration and thereafter is stored securely by dhaka apps. Our detailed policy on how data is used, stored, and shared with third parties can be found on the Privacy Policy page. All data transmission is secured using SSL encryption.

dhaka apps may share necessary information with the relevant authorities to verify your account details, investigate suspicious transactions, and meet legal obligations.

10 Intellectual Property

The logo, design, software, content, and all other elements of the dhaka apps platform are intellectual property owned by dhaka apps. Copying, distributing, or commercially using these elements without prior permission is strictly prohibited.

Game content from providers such as Pragmatic Play, PG Soft, JILI, Evolution, and Spribe is subject to their respective intellectual property rights.

11 Limitation of Liability

dhaka apps will not be liable for losses caused by technical errors, internet disconnections, or unforeseen circumstances. However, in such situations, an attempt will be made to return the stake of any affected game bet.

dhaka apps is not responsible for any personal financial loss resulting from gameplay. Gaming is a risky activity — no outcome in any game can be guaranteed. Members are expected to play consciously and within their means.

12 Changes to Terms and Termination

12.1 Changes to Terms

dhaka apps reserves the right to change these terms and conditions at any time. Members will be notified of significant changes via email or a notice on the platform. Continuing to use the platform after changes have been made will be considered acceptance of the new terms.

12.2 Account Suspension and Cancellation

If any provision of these terms is violated, dhaka apps may temporarily suspend or permanently close the account. In cases of serious violations, action may be taken without prior notice.

12.3 Contact and Complaints

If you have any questions or complaints about these terms and conditions, please contact dhaka apps via 24/7 live chat or email. For general questions, possible answers may be found in the FAQ section. The support team provides assistance in both Bengali and English.